Shipping policy

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Shipping Locations

We offer shipping to customers worldwide. Please note that orders shipping outside of the UK may be subject to additional customs fees, duties, or taxes as determined by the destination country's customs authorities.

Shipping Costs

• Domestic (UK) Shipping: We offer free shipping on all orders to the United Kingdom, US and Canada. Expedited shipping options are available at an additional cost.
• International Shipping: Shipping costs for orders outside of the UK, US & Canada are calculated at checkout based on your location

 

Customs, Duties, and Taxes

Orders shipped outside of the UK may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient. We are not responsible for any additional charges that may be incurred after the package has left the UK. We recommend that you check with your local customs office for more information on these fees before placing an order.

Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can track your package using the link provided.

Shipping Restrictions

Some products may be restricted from shipping to certain destinations due to legal or regulatory restrictions. We will notify you if we are unable to fulfill your order due to such restrictions.

Lost or Damaged Packages

We are not responsible for packages lost or damaged in transit. If your package has not arrived within the expected timeframe, please contact the shipping carrier directly for assistance.